Privacy Policy

Last updated: December 11, 2024

This Privacy Policy describes how nihaoxue.shop (the “Website,” “we,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or purchase something from nihaoxue.shop (the “Website”) or otherwise communicate with us about the Website. For purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, a Website visitor, or another individual whose information we collect under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Website, update the “Last Updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
In order to provide the Services, we have collected personal information about you from various sources over the past 12 months, as described below. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable Terms of Service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect
The types of Personal Information we obtain about you depend on how you interact with our Sites and use our Services. When we use the term “Personal Information,” we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of Personal Information we collect.

Information We Collect Directly from You
The information you submit directly to us through our Services may include:

Contact Information, including your name, address, phone number, and email.
Order Information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account Information, including your username, password, security questions, and other information used for account security purposes.
Customer Support Information, including information you choose to include in communications with us, such as when you send a message through the Services.
Certain features of the Services may require you to directly provide us with certain information about yourself. You can choose not to provide this information, but doing so may prevent you from using or accessing those features.

Information We Collect About Your Usage
We may also automatically collect certain information about your interactions with the Services ("Usage Data"). We may use cookies, pixels and similar technologies ("Cookies") to do this. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interactions with the Services.

Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as companies that support our Site and Services, such as shoplus.

Our payment processors collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your order and provide you with the products or services you requested in order to perform our contract with you.
When you visit our website, open or click on an email we send you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies (such as pixels, web beacons, software development kits, third-party libraries and cookies).
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Please also see the "Third-Party Websites and Links" section below.

How We Use Your Personal Information
Provide products and services. We use your personal information to provide you with services to perform our contract with you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges or other transactions, creating, maintaining and managing your account, arranging for shipments, facilitating any returns and exchanges, and other functions related to your account. We may also enhance your shopping experience by enabling shoplus to match your account with other shoplus services

How We Distinguish

Turn Off Personal Information
In some cases, we may disclose your personal information

rmation to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:

With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
We have in the past 12 months disclosed the following categories of personal information and sensitive personal information about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":

Category    Categories of Recipients
Identifiers such as basic contact details and certain order and account information
Personal information categories listed in the California Customer Records statute such as basic contact details and certain order and account information
Commercial information such as order information, shopping information and customer support information
Internet or other similar network activity, such as Usage Data
Geolocation data such as locations determined by an IP address or other technical measures
Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)
Business and marketing partners
Affiliates
We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.

With your consent we share personal information for the purpose of engaging in advertising and marketing activities, as follows.

We have “sold” and “shared” (as those terms are defined in applicable law) personal information over the preceding 12 months for the purpose of engaging in advertising and marketing activities, as follows.

Category of Personal Information    Categories of Recipients
Identifiers such as name, e-mail address and phone number    Business and marketing partners
Commercial information such as records of products or services purchased    Business and marketing partners
Usage Data    Business and marketing partners
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors,